Product Questions
How do I choose the right paddle for my skill level?
We have designed our website to cater to players of different skill level and player needs. Please feel free to explore the ‘Paddles’ section.
Kids: https://www.pickleballcorner.sg/collections/pickleball-paddles-for-kids
Beginners: https://www.pickleballcorner.sg/collections/pickleball-paddles-for-beginners
Advanced players: https://www.pickleballcorner.sg/collections/pickleball-paddles-for-intermediate-players
Professional players: https://www.pickleballcorner.sg/collections/pickleball-paddles-for-pros
Tennis players: https://www.pickleballcorner.sg/collections/pickleball-paddles-for-tennis-players
Control paddles: https://www.pickleballcorner.sg/collections/pickleball-paddles-for-touch-and-control
Power paddles: https://www.pickleballcorner.sg/collections/pickleball-paddles-for-power
Please feel free to reach out if the specific paddles you are eyeing are not listed within these categories. We will be delighted to help you find your paddle!
Are your paddles USAPA-approved?
Yes, all our paddles, except the Pickleball Corner line, are USAPA-approved and tournament-legal unless otherwise stated.
Paddle Testing Service
Can I try a paddle before I buy it?
Yes, you can! We offer a Paddle Testing Service because we believe choosing the right paddle is personal — what feels great for one player might not suit another. We want you to feel 100% confident in your choice before making an investment.
Why did you start offering a paddle testing service?
Simple — we listened to our community. Many players told us they wished they could try paddles before committing. We saw the need and decided to take action. Our mission is to help you find the paddle that fits your playstyle, grip, and goals perfectly.
Is there a fee to test paddles?
Yes, but just a small one. We charge a nominal fee to cover the upkeep of our demo paddles so that each paddle arrives in great condition, ready for you to try. It's a small investment to help you make the right long-term decision.
What makes this service different?
We’re not just a store — we’re your pickleball partner. Our testing program is designed with your best game in mind, offering a low-risk, customer-first way to find your perfect paddle. No pushy sales. No guessing. Just an honest opportunity to play before you pay.
How do I get started with testing?
Easy! Just visit our Paddle Testing Services page or contact our team. We’ll walk you through your options, help you select the right paddles to try, and get them shipped to your door step at your convenience.
What happens after I test? Can I get more discounts?
We're so glad you took the time to test out the paddles! The demo service is separate from paddle sales, and because we work directly with our brand partners, we follow their pricing guidelines to ensure fairness and consistency for all our customers. While the paddle testing program doesn’t include additional discounts, it’s designed to give you confidence in your choice before buying. We truly appreciate your understanding—and we’re here if you need help choosing or ordering your paddle!
Ordering & Payment
What types of payment do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayNow, Bank Transfer, Apple Pay, and Google Pay.
Can I cancel or change my order after it’s been placed?
We process orders quickly to ensure fast shipping, so we cannot guarantee any changes or cancellations after placing your order. Still, please feel free to email or DM us on Instagram ASAP to raise your request.
Do you offer bulk or team discounts?
Yes! We offer discounts for team orders, clubs, and schools. Email or DM us on Instagram with your requirements.
Shipping & Delivery
How long does shipping take?
Unless otherwise stated on the product page, deliveries within Singapore take approximately 2–3 working days from order confirmation (or from payment receipt in case of bank transfer). Please note that deliveries are not made on Sundays or public holidays. Expedited options are available with an additional $10 express shipping fee. Please email us if you need your order within 24 hours.
If your order contains items with different delivery times, we will ship the entire order together unless otherwise agreed. In such cases, the longest stated delivery time applies.
Do you ship internationally?
Yes, we ship to Malaysia. International shipping rates and delivery times vary by location and will be calculated at checkout. If you are in Europe or Central Asia, please feel free to place your order with https://www.pickleballcorner.ch/ or www.pickleballcorner.de
How can I track my order?
As we use a third-party logistics provider, the tracking feature is not linked to the ordering system. Please feel free to email in or DM us on Instagram for your tracking code.
How much is shipping?
A flat shipping fee of SGD 15 applies to all standard orders across Singapore. Free shipping is offered for orders above SGD 200. Bulky or heavy items such as Pickleball nets are excluded from free shipping. The following additional charges apply:
- Diadem Premier Net or JOOLA Symmetry Net: Additional SGD 50 shipping fee (bulky freight)
The exact shipping fees will be displayed at checkout.
Returns & Exchanges
What is your policy for warranties or exchanges?
While we have our own refund policy, please note that each brand has their own individual policy in which we adhere to. Please refer to each brand’s website for their respective policies for warranties or exchanges.
To begin the return process, please email us with a description of the issue, along with any supporting images or videos to help us better understand your concern. We kindly ask for 3-5 business days to review your case in collaboration with our brand partners.
Products must be returned in their original, unused, and undamaged condition, with all original packaging, labels, and accessories (unless defective).
Customers are responsible for the shipping costs for returning the product, unless the return is due to a defective or incorrect item.
Other Questions
Do you offer classes?
While we do not host pickleball lessons, we have partners who are able to provide this service.
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